Terms & Conditions

The NEPCO Products Company has supplied the sign, electrical and lighting industries since 1928. We provide only the highest quality products, at the most reasonable prices in New England.

NEPCO sales staff is thoroughly knowledgeable in all facets of the sign industry and is prepared to assist you where ever possible. The growth of the company since our purchase in 1981, is unparalleled and proof positive of our commitment to you, the customer.

As the sign industry changes, so should the supplier you trust to provide you with products. Just a few reasons why using NEPCO PRODUCTS will better serve your needs:

- Veteran Sign Industry Sales Staff
- Daily Deliveries Throughout New England and Nearby New York
- Custom Cutting Service
- Custom Neon Manufacturing On-site
- MC/VISA/AMEX/Discover Gladly Accepted

Ordering/Shipping
When placing an order, please be certain to give your sales representative all pertinent information i.e. color, size, quantity and all item numbers (if known). Following this procedure will insure accurate processing of your order.

Our delivery vehicles are standing by to provide accurate, timely delivery with any order received before 5:00PM THE DAY PRIOR TO YOUR SCHEDULED DELIVERY.

UPS delivery (next day within within Zone 2) will go out the day that the order is placed, as long as it is received prior to 3:00PM.

Returns
Please contact our credit return department and a return authorization number will be assigned. All return claims must be made within 30 days of the invoice date. Defective items do not apply. Any unused items must be returned in its original packaging. We reserve the right to charge a fifteen (15%) percent restocking and handling fee on all returnable merchandise. At no time, will NEPCO accept the return of lamps that are out of their case, even if they were purchased out of their case. NEPCO reserves the right to refuse the return of any item.

NET Terms
Open accounts are available to qualified companies on credit approval. Open accounts carry net 30 terms with interest charges of one and one half (1.5%) percent per month levied against all delinquent accounts. To open an account, a credit application must be filed with our credit department. Please allow three to four weeks for approval notification. Until such time, all accounts will be on a pre-paid or COD (credit card or company check) basis.

Return of Checks Due to Insufficient Funds
NEPCO PRODUCTS will add $30.00 automatically to your account for any and all checks that do not clear the bank. R.I. Statute Section G-42-3, General Laws of Rhode Island, Public Laws 1998, Chapter 93. If your check bounces or fails to clear the bank for any reason, you are liable for three times the amount of the check or a minimum of two hundred ($200.00) dollar collection fee.